What is the email contact for further questions?
Please email [email protected]. If you have any retailer or wholesale related questions, please contact: [email protected].
Last updated: March 20, 2024 07:09
What age group is Mystic Punks suitable for?
TV-MA.
Last updated: March 20, 2024 07:09
How do I know I am receiving the free first 2 day incentive Mystic Punks Trading Cards?
As long as you pledge for a physical tier before 11:59pm Eastern Standard Time on Friday March 22, 2024 then you will receive the trading cards!
Last updated: March 20, 2024 07:09
If I change my pledge will I lose my Mystic Punks Trading Card as an early backer?
Not as long as you change to another physical pledge! The time you make your initial pledge is always time stamped with your pledge, so even if you upgrade your pledge tier we will always be able to associate you with the first 2 day backer group.
Last updated: March 20, 2024 07:09
Who will be handling fulfillment?
Exalted Funeral will be handling fulfillment through their warehouse partners; Flying Cloud Fulfillment, ZATU, James & James.
Last updated: March 20, 2024 07:09
How will PDFs be delivered?
The PDFs will be available as a digital download via BackerKit. Backers will receive near-finished PDFs of the core books shortly after the campaign ends (see Shipping and Timeline). These will be updated as the final stages of development are completed. Other PDFs (e.g. adventures) will be made available via BackerKit when ready.
Last updated: March 20, 2024 07:09
Is it possible to change my pledge during the Kickstarter campaign?
Yes, by using the “Edit My Pledge” link on the campaign page.
Last updated: March 20, 2024 07:09
Will I be able to change my pledge after the campaign has ended?
Yes! You will have the ability to change your pledge via BackerKit, which will open a couple of weeks after the Kickstarter closes.
Last updated: March 20, 2024 07:09
When will my payment be taken out of my account?
Funds will be processed for this project after the campaign closes. You will receive an email from Kickstarter with further details.
Last updated: March 20, 2024 07:09
What are the refund policies for this project?
If a project is still live, you can cancel your pledge before it ends. However, once a successful project has ended, and collection has started, it is no longer possible to cancel your pledge.
If you’re interested in having your collected pledge refunded, you’ll need to reach out to us directly at [email protected]. Refunds may have processing fees associated with them, depending upon at what point in the process the refund is requested.
When issued a refund through Kickstarter, funds will be automatically applied to the card originally pledged with and may take up to 30 days to appear back on the card.
When issued a refund for added items or shipping fees processed through BackerKit, those funds will be applied to the card used for those transactions via BackerKit and Stripe.
Last updated: March 20, 2024 07:09
How do I pledge for an add-on?
All add-ons will become available when Backerkit opens, so just pledge at the tier that you are most interested in and the rest will come later! Expect the Backerkit to open a couple of weeks after the Kickstarter campaign ends.
Last updated: March 20, 2024 07:09
Will Add-ons be available as PDFs?
Most Add-ons will be available in PDF format, with some notable exceptions: The House Newsletter Bundle will not be available as PDFs, and of course the physical items like the Mystic Punks patch, Cyber Smoke 2000 T-Shirt, and Rolling Tray.
Last updated: March 21, 2024 10:58
What is the BackerKit pledge manager?
A few weeks after the Kickstarter is over, backers will receive a link inviting them to their pledge survey on BackerKit, a website that will allow them to add on items and pay for shipping, add-ons, etc. It functions much like a web store with photos and descriptions of each item. You will be able to enter your address and edit it before we ship the project. Nearly all large Kickstarter projects use a pledge manager as they greatly help organize, track, and fulfill orders.
Last updated: March 21, 2024 10:58
What are the best Dan Haggerty movies?
I’m glad you asked. Elves (1989) Repo Jake (1990) Mind Trap (1989) Macon County War (1990)
Last updated: March 21, 2024 10:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.